Please read these Terms and Conditions carefully before using our website. By accessing and using this site, you agree to comply with these terms and conditions. If you disagree with any of the terms set forth here, we recommend that you do not use our website.
Workshop Express
Terms and Conditions
- Polen is a space free from all forms of discrimination. If any of the company’s values are violated, we reserve the right to refuse entry.
- Classes cannot be canceled or transferred, which means there will be no refund if you are unable to attend.
-Freezing is the option to freeze your spot (per person). You can reserve your spot for up to 15 business days after the originally scheduled date. You can access this option as follows.
> 3 days before the experience: 85 soles.
> 8 hours or less before the experience starts: 100 soles.
This is intended to cover the administrative and logistical costs associated with canceling and/or postponing a class.
- The spot is personal and non-transferable; if you do not attend, the amount will not be refundable or transferable to another person.
- The tools provided for the class are the property of the studio.
Student Responsibilities and Commitments
- Students must arrive on time for their session and finish within the allotted time.
- After the 20-minute grace period, unfortunately, you will not be able to enter the class, since it is a program scheduled in sections, and each section has a set amount of time to complete the final objective.
- When first working with ceramics, mistakes and errors are valid and part of the process.
- Students must sign their pieces with their name and photograph them.
- Students are responsible for collecting their finished pieces within 30 business days of being notified that they are ready for pickup. After this period, the studio is not responsible for the pieces.
- Students may arrange for a courier to collect their pieces, with prior notice, provided the pieces are properly registered and signed.